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Changelog

Weekly COPE release notes for developer-facing checkout, webhook, and integration updates.

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2026-07-21

Week of July 21

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New

• Added clearer KYC guidance while creators create and publish products, including draft-saving prompts and a direct path to complete verification before launch.
• Added a business-name column to creator and affiliate promotion views, making vendor partnerships easier to recognize across approved and pending tabs.

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Updates

• Improved PayPal selling support so PayPal-verified creators are recognized across product publishing, verification badges, KYC banners, and checkout availability.
• Improved payment verification labels so creators can see whether their business is verified for Stripe, PayPal, or both, with steadier PayPal button rendering in checkout.
• Improved PayPal onboarding recovery so creators who disconnect and reconnect PayPal can complete verification without stale onboarding sessions or unnecessary popup windows.
• Improved PayPal checkout safeguards by hiding PayPal where recurring, installment, or trial billing cannot be supported, and by closing checkout availability when a seller can no longer receive PayPal payments.
• Improved affiliate promotion reporting so link, promo-code, and phone-offer sales stay in the right attribution views, promoter share links use stable attribution IDs, and incoming commissions appear in the correct payout currency.
• Improved checkout tax presentation with clearer subtotal, included-tax, estimated-tax, and reverse-charge VAT labels across product pages, hosted checkout, receipts, invoices, and subscription flows.
• Improved EU VAT ID handling so valid VIES responses resolve inline, unavailable validation falls back to charging VAT, and placeholder company names are no longer shown to buyers.
• Improved Growth Hub and Promotions reliability, including invite-decision confirmation, clearer filtered empty states, corrected commission display, and cleaner vendor partnership tables.
• Improved webhook signature guidance in the dashboard and public docs, with snippets that verify the timestamped X-Cope-Signature format used by live webhook deliveries.

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Fixes

• Fixed product creation after a KYC publish gate so repeated saves update the saved draft instead of creating duplicate products.
• Fixed checkout legal links so buyers can reach COPE’s current Terms, Privacy Policy, Legal Notice, and Accessibility URLs from checkout and related public surfaces.
• Fixed checkout payment-method filtering so buyers see a clear unavailable-payment state when no supported method remains for the selected seller and currency.
• Fixed subscription renewal tax sourcing so recurring tax is based on the buyer’s destination instead of the seller’s origin.
• Fixed checkout behavior during country-VAT service outages so COPE fails safely instead of completing an EU consumer checkout with missing VAT.
• Fixed Stripe refund and dispute processing so out-of-order webhook events retry cleanly and creator dispute reporting can recover when payment records arrive later.
• Fixed webhook reliability so event catalog requests avoid transient unavailable states and queued webhook deliveries keep processing after recoverable delivery errors.
• Fixed B2B phone-offer payments so company names carry into Stripe billing details and vendor transaction details.
• Fixed Terminal Readers localization so supported creator locales no longer fall back to English.
• Fixed support-contact phone validation and formatting across creator settings.

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2026-07-14

Week of July 14

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New

• Added a refreshed creator onboarding experience, including a guided “Almost there” questionnaire and updated Getting started pages for creator and community setup.
• Added PayPal-verified selling support, so eligible creators can create products and accept checkout without waiting on Stripe KYC when PayPal is ready.
• Added product approval and denial notifications, helping creators stay informed when product review decisions are made.

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Updates

• Improved checkout payment-method availability for PayPal and Stripe, including per-currency payment-method filtering and on-demand refreshes when creator payment settings change.
• Improved checkout payment presentation by showing the Stripe Payment Element earlier and reducing iframe remount issues in hosted checkout.
• Improved creator product creation after first-business setup, reducing false “failed to load” states while account data finishes syncing.
• Improved community calendar presentation with updated layouts, event dialogs, navigation, and localized calendar copy.
• Improved subscription management copy, including clearer cancellation status labels and close-button wording.
• Improved support chat localization so the COPE messenger follows the active account language.

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Fixes

• Fixed offer expiry handling so lapsed offers show as expired consistently in creator views and public offer responses.
• Fixed buyer phone collection so checkout hints match the selected country and phone numbers appear on receipts, invoices, and refund confirmations when collected.
• Fixed subscription checkout for products without trials, preventing no-trial purchases from being processed or emailed as trial subscriptions.
• Fixed subscription emails so they use the creator business brand instead of generic placeholder sender copy.
• Fixed German reduced-rate VAT calculation and display so checkout, invoices, receipts, and subscription updates use exact statutory rates.
• Fixed Stripe onboarding edge cases that could show outdated KYC status or request deprecated capabilities.
• Fixed checkout setup for long business website URLs during payment onboarding.

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2026-07-07

Week of July 7

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New

• Added creator account deletion from settings, including payout-balance checks before an account can be removed.
• Added KYC action guidance in the creator portal and email notifications, so creators can see what needs attention before payouts or account capabilities are affected.
• Added support contact settings, giving creators a dedicated place to manage buyer-facing support details.
• Added subscription payment reminder emails for overdue or upcoming subscription payments.
• Added self-service VAT liability transfer for eligible Non-ESS products, including a plain-language addendum summary before acceptance.

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Updates

• Improved creator transaction reporting with separate sales and promotion transaction views, plus payment-context details for promotion transactions.
• Improved creator order reporting with separate sales and promotion order views, including promoter-facing vendor and commission context.
• Added product-level promotion performance details, including per-product affiliate links, sales, revenue, and commission context.
• Improved community member management with member directories, admin sorting, clearer filters, and complete localized community strings.
• Improved checkout presentation with live Stripe dark-theme updates, clearer prefilled billing-address behavior, and card-payment support for phone-offer checkouts.
• Improved checkout tax calculation for EU B2C purchases and added country-rate fallbacks when primary tax calculation returns zero.

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Fixes

• Fixed BNPL payment-session eligibility so blocked or stale sessions cannot be reused for checkout.
• Fixed session continuity through the gateway and public API proxy when upstream responses include multiple cookies.
• Fixed invoice PDFs so German buyers see a labeled, sequential invoice number.
• Fixed creator transaction rows so Klarna, Affirm, ACH, SEPA, and other payment methods no longer appear as generic card payments.
• Fixed checkout tax estimates for partial billing addresses in regions where state or province is required.
• Fixed course lesson paragraph spacing in the editor and student lesson view.
• Fixed product image handling so repeated saves do not duplicate uploaded product images.
• Fixed product cards so creators can distinguish products by their internal names.

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2026-06-30

Week of June 30

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New

• Added public Commerce API documentation for product phone collection, including the phone_collection field on product list and retrieve responses.
• Added buyer withdrawal access for eligible EU orders, including receipt email links and Japanese localization.
• Added complete quiz-builder and course-settings translations across supported course locales.

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Updates

• Improved buyer subscription management with clearer cancelled states, recurring-amount labels, next billing dates, pending cancellation visibility, and payment-method update support.
• Improved subscription emails with localized price-change actions, brand footers, payment-plan labels, and Japanese invoice links.
• Improved checkout behavior by making buyer phone validation non-blocking, showing translated guidance for billing intervals over two years, and fitting single product images cleanly in checkout layouts.
• Updated public payment dispute and chargeback webhook schemas to match produced event payloads and keep generated contracts aligned.

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Fixes

• Fixed affiliate invite delivery with corrected invite event contracts and absolute invite links.
• Fixed refreshed community avatars and covers so re-uploaded images appear immediately.
• Removed the defunct EU ODR platform link from public terms pages.

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2026-06-23

Week of June 23

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New

• Added full phone-offer payment-plan support in checkout, including clearer creator editing, buyer-facing payment schedules, and total plan price disclosure.

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Updates

• Persisted the buyer-selected checkout language through order creation, so order and payment confirmation emails use the buyer’s selected locale.
• Refined creator account routing so buyer-origin accounts that already own a business can access creator tools.
• Simplified creator fee messaging by keeping progress-to-next-tier visible while hiding the next-tier fee rate.
• Improved COPE branding on sign-in and sign-up screens, including crisper logo rendering in Safari.

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Fixes

• Fixed physical-order receipts and invoices so shipping lines appear correctly.
• Fixed creator webhook pages for accounts without an active business by showing a localized, actionable empty state.
• Added missing community translations and hid unavailable community controls to keep public community pages and chat flows consistent.
• Fixed phone-offer checkout display so buyers see the configured installment or recurring plan instead of a one-time fallback.

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2026-06-16

Week of June 16

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New

• Added a vendor integration quickstart that walks through dashboard setup, checkout installation, webhook confirmation, and launch checks.
• Added Growth Hub promoter management, including a Configure Promoter page, updated affiliate link and promo-code panels, mobile views, and per-product sales and revenue metrics.
• Added a buyer confirmation page and action-required email for subscription cancellations requested on a buyer’s behalf, so buyers can confirm before the cancellation is scheduled.
• Published payload contracts for payment.dispute.opened, payment.dispute.won, and payment.dispute.lost, including CloudEvents metadata, schema IDs, payload fields, and example events.
• Added a public changelog page with dated weekly sections so product updates can be scanned in one place.

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Updates

• Refreshed subscription price-change and cancellation-confirmation emails with clearer alert styling, branded footers, aligned calls to action, and production-ready icon assets.
• Moved the COPE logo into the sign-in card for a cleaner, more consistent authentication experience.
• Refined order, sale, and refund webhook pages to describe raw attribution signals such as first-click references, phone offer IDs, and promo codes.
• Simplified docs navigation around live checkout and webhook guides.

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Fixes

• Fixed subscription management and cancellation links in lifecycle emails so buyers land on the correct COPE app environment instead of a legacy marketing domain or the wrong deployment.
• Fixed order and refund receipt emails so subscriptions and installments show the correct localized payment-plan label instead of falling back to one-time payment copy.
• Localized Create Affiliate validation messages so sellers see field errors in their selected language instead of raw English validation defaults.

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2026-06-09

Week of June 9

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New

• Added ticketing event documentation for scanner and ticket lifecycle work.
• Released Checkout SDK 0.2.0, including the embedded checkout support needed for iframe-based buyer flows.
• Made buyer subscription management easier to reach, including localized subscription pages and clearer recurring-subscription filtering.

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Updates

• Refreshed generated webhook pages and schema links.
• Improved checkout payment-method handling by hiding BNPL options when the seller country or order amount does not support them.
• Added richer product description editing and buyer rendering, giving product pages a more structured presentation.
• Improved community feed rendering and navigation behavior for creator communities.

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Fixes

• Fixed checkout navigation and deployment reload edge cases that could leave buyers on stale frontend chunks.
• Improved subscription cancellation and price-change messaging so buyers see clearer access dates and localized labels.

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2026-06-02

Week of June 2

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New

• Added Checkout SDK documentation for redirect checkout, embedded hosted checkout, iframe mount behavior, trusted postMessage events, fallback behavior, and troubleshooting.
• Added terminal checkout and reader management for in-person payment workflows.
• Added buyer refund deadline visibility and credit note access in order views.

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Updates

• Tightened public docs guidance so docs.cope.com stays external-facing.
• Improved checkout success-page handling so confirmation screens rely on trustworthy checkout state instead of ambiguous redirects.
• Improved community navigation by hiding inactive sidebar areas for members.

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Fixes

• Fixed promo-discount presentment totals so buyer-facing totals stay currency-safe.
• Improved localized order payment method labels, including null and unknown fallbacks.
• Hardened realtime community chat recovery after connection drops or browser wakeups.

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2026-05-26

Week of May 26

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New

• Added the embedded checkout foundation for iframe checkout flows, including SDK support and launch-oriented integration guidance.
• Added Japanese checkout locale support and dashboard controls for checkout locale allowlists.
• Added a daily payout cadence option for creators.

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Updates

• Improved checkout currency presentation across product pages, buyer-selected currencies, and payment plan labels.
• Improved affiliate and promo-code workflows, including product-specific affiliate links and clearer promotion management.
• Added Japanese buyer-journey translations and more complete localized checkout/payment method copy.

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Fixes

• Fixed iframe checkout framing headers so approved embedded checkout origins can render correctly.
• Fixed stale plan-currency handling and presentment metadata so checkout totals stay aligned with server-calculated prices.
• Fixed Intercom Messenger identity handling for authenticated users.

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2026-05-19

Week of May 19

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New

• Introduced the COPE brand across public-facing surfaces.
• Added the foundation for hosted checkout iframe work, including iframe stability checks and guarded frame policies.
• Added settings improvements for fees and business identifier copy workflows.

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Updates

• Improved checkout presentment totals by trusting server-calculated repricing in the buyer’s selected currency.
• Improved trial-badge display in checkout product summaries.
• Improved affiliate and promo-code management flows, including copy actions and product-link updates.

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Fixes

• Fixed checkout embed ordering issues that could affect iframe flows.
• Fixed locale consistency in date, number, and community UI formatting.
• Improved community chat reliability during realtime reconnects.